Privacy Policy
Angela Flórez Jewellery Ltd
Last updated: November 2025
1. Purpose of this Policy
Your trust is precious to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit angelaflorezjewellery.com, contact us, or purchase from our online store.
2. Who we are
Angela Flórez Jewellery Ltd (“we”, “us”, “our”) is a UK-registered company inspired by nature and guided by integrity.
Registered office: United Kingdom
Email: privacy@angelaflorezjewellery.com
3. What information we collect
We may collect:
- Name, address, email and phone number for order fulfilment and communication.
- Payment details (processed securely via our payment provider – we do not store card data).
- Account login details (if you create one).
- Analytics data (through cookies and tracking tools).
- Any messages you send us via contact forms or social media.
4. How we use your data
We use your data to:
- Process orders and deliver purchases.
- Provide customer support and updates.
- Personalise your experience on our website.
- Comply with legal and tax obligations.
- Send marketing emails (only if you opt in — you may unsubscribe any time).
5. Lawful bases for processing
We rely on:
- Contractual necessity (for orders and purchases)
- Consent (for marketing and cookies)
- Legal obligation (for record keeping and tax)
- Legitimate interest (to improve our services)
6. Data retention
We retain personal data only as long as needed to provide services and fulfil legal requirements. Financial records are kept for a minimum of 6 years as required by UK law.
7. Sharing your information
We never sell your data.
We may share information with trusted service providers strictly for:
- Payment processing (Stripe, PayPal, etc.)
- Delivery carriers (Royal Mail, DHL, etc.)
- Website hosting and analytics providers.
All partners comply with UK and EU data laws.
8. International transfers
If we transfer data outside the UK or EEA, we ensure adequate protections (such as standard contractual clauses) are in place.
9. Your rights
You have the right to:
- Access your personal data.
- Request correction or deletion.
- Withdraw consent for marketing.
- Lodge a complaint with the UK ICO (www.ico.org.uk).
10. Security
We use SSL encryption and secure servers to protect your information. Access is restricted to authorised staff only.
11. Cookies
Our website uses cookies to improve your experience and ensure essential functions such as shopping cart management and security.
We only use cookies necessary for operation and, with your consent, analytical or marketing cookies to enhance your visit. Please see our Cookies Policy for full details on how we use cookies and similar technologies.
12. Updates to this Policy
We may update this notice to reflect changes in law or our practices. The latest version will always appear on our website.
13. Contact us
For questions or data requests, please contact:
privacy@angelaflorezjewellery.com
Angela Flórez Jewellery Ltd, United Kingdom